First United Bank announced that it has been named to Forbes’ 2022 ranking of America’s Best Banks.
The distinction is based on customer feedback and First United is one of only 133 banks in the United
States to be recognized, as well as one of only five banks in Texas to make the list, which includes a
total of 4,839 regional and community banks from around the nation.
“We are extremely honored to be included among the best banks in America, and it is made even more
special because the recognition is based on our customers’ experiences with us, as well as their trust and
confidence in our organization,” Greg Massey, CEO of First United said.
In collaboration with market research firm, Statista, Forbes surveyed more than 26,000 customers across
the nation to identify the best banks in America. Survey participants rated banks on overall customer
satisfaction, how likely they were to recommend the bank, and various facets of relationship, including
trust, branch and digital services, customer service, and financial advice.
First United’s purpose is to inspire and empower others to Spend Life Wisely, which includes a holistic
approach to life that encompasses financial well-being, faith, health and wellness, and personal growth.
The organization takes pride in its values of faith, family, integrity, high-performance teams, lifelong
learning, relationships and communities, and doing what is right for its employees, customers, and the