Help Wanted: Assistant Multi-County Route Supervisor/Dispatcher

Help Wanted: Assistant Multi-County Route Supervisor/Dispatcher
Cover All SORTS Counties

Responsible for supervision of Van Drivers and Dispatchers in multiple counties. Responsible for scheduling of all maintenance and repairs to Section 5311 vehicles in all areas in coordination with Multi-County Route Supervisor. Responsible for making work assignments and for routine inspections of all vehicles. Responsible for ensuring that all drivers fully understand and follow agency rules as well as Section 5311 rules and regulations. Responsible for ensuring that all drivers treat passengers with courtesy and respect and that passenger safety is a top priority at all times.

Responsible for the transportation of passengers as per van drivers job description. Provides clerical support for the transportation program including, but not limited to: filing word processing, data entry, stocking of supplies and other clerical support as needed. Responsible for receiving and logging calls for transportation services from the public. Responsible for dispatching vans to transport customers. Maintains radio contact with in-service vans, issues tickets to drivers and records required data. Collects data and implements all directions from transit Director, Assistant Director or Route Supervisor.

As a Van Driver: Responsible for (1) transportation of passengers on both dispatch and established route bases; (2) the safety and well-being of passengers during loading and unloading, as well as during transport; (3) passenger fare collection, bank deposits/cash intake logs, and completion of passenger logs; (4) vehicle logs and all other written documentation required by the program; (5) the maintenance and up keep of vehicles; (6) implements the proper use of ADA lifts and wheelchair securement equipment; and (7) practicing all safety measures at all times.

Must be at least 21 years old. Prefer at least two years of college level training in business administration. Experience in personnel supervision and/or management a plus. Must demonstrate proficiency in basic math and English skills. Prefer experience with dispatching or other radio contact activities. Experience in working with the public in a cooperative setting with other employees a plus. Must submit to drug testing and be in accordance with FTA Drug and Alcohol guidelines.

If you wish to apply online visit our website at

Comments are closed.